Frequently Asked Questions
Everything you need to know about shopping with Campbell Miller Tools
What are your standard shipping times and costs?
We offer standard shipping within 3-5 business days. Orders over $100 qualify for free shipping, while a flat rate of $9.95 applies to all other domestic orders.
What is your return policy for tools and equipment?
We accept returns on unused items in their original packaging within 30 days of purchase. Please note that power tools must be returned in an unopened state to qualify for a full refund.
Do my power tools come with a warranty?
Yes, all power tools sold by Campbell Miller Tools are covered by the original manufacturer's warranty. We also provide a 1-year store guarantee against defects in workmanship.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order after it has been shipped?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
Do you offer bulk discounts for trade professionals?
Absolutely. We offer competitive pricing for contractors and bulk buyers. Please contact our sales team directly to discuss trade accounts and volume-based discounts.